Our Values
THE FOUNDATION OF OUR CULTURE
For over 50 years, Garage Headquarters has been your local source for quality overhead door products. From residential garage doors in Boston to commercial overhead doors in Providence, we offer award-winning, nationally recognized performance and the highest rating in customer service. We are proud to be New England’s leader in residential and commercial overhead garage doors, openers, accessories, and loading dock equipment. Today, we have thousands of loyal customers across New England, thanks to our belief that people come first.
Honesty
We believe honesty is the best policy. When it comes to repairs or upgrades, our technicians will always be forthcoming with the information you need to know in order to make sure your system is operating to the best of its ability.
Urgency
Garage door emergencies are no laughing matter. We believe in getting to the source of the problem as quickly as possible, which is why we offer same day service guaranteed for a limited area.
Safety
When it comes to a broken spring or an unwound cable, it’s best to leave it to the professionals. Garage door systems can be dangerous to work with, which is why we have the largest team of the highly skilled technicians to help you in a pinch.
Generosity
The biggest part of providing excellent service is customer service. Buying a new garage door or getting your old one repaired can be an overwhelming experience. We treat everyone like family to create a comfortable and genuine experience.
WE DELIVER AN EXCEPTIONAL EXPERIENCE
Founded in 1973 by James R. Grace, we are a second-generation family-owned and operated business. Our vision remains the same: to continually improve the quality of everything we do. Garage Headquarters was founded upon the idea of empowering employees to elevate our customer’s experiences everyday with the products and services we sell. Governed by the Code of Business Conduct established by the International Door Association, we endeavor to achieve the highest level of customer service and satisfaction. To ensure this success, we recruit and continuously train the industry’s best skilled employees to bring value to you, our customers.
Skilled People
Best Trained Team with Local International Door Association Certified Technicians
We get it right the first time with the largest fleet of skilled and professional technicians in New England, with locations in Rhode Island & Southeastern Massachusetts to serve you where you are.
Superior Service
The Original Call Us by Noon for Same Day Service – 100% Satisfaction Guarantee
Our engineering staff provides architectural consultation services for both should you require assistance specifying the right overhead door for your residential or commercial construction project.
Customized Products
Patented Exclusive Solutions – Delivering Superior Benefits
Offering the highest-quality, most affordable products with professional installation supported by excellent customer service. The GHQ Best Door Price Guarantee: you can’t buy a better door for a better price!
Credentials
FULLY LICENSED AND INSURED
We are registered with the contractor's registration board in Rhode Island and Massachusetts.
RI Contractor License #826, MA Home Improvement Contractor License #141197